How do you mark hundreds of roads? It used to take a village and a whole lot of coordination.
First, you schedule 180 geographically-dispersed crew members to hit the pavement, so to speak, at different shifts. At the end of their day, each employee records hours they worked on a paper timesheet. That’s 180 timesheets and 7,200 time entries. Every superintendent compiles these timecards and mails them to the main office to be manually processed by 4 full-time billing clerks. That’s $70K in shipping and handling fees every year, 160 hours of staff hours each month, and a plenty of room for error. And all these costs are incurred even before anyone gets paid.
Put simply, when this client came to SPINEN, they were in a dire need of fixing these inefficiencies. They knew their business well and knew what had to change, but required experts who understood how to leverage today’s technology to solve complex problems.
In short, they were our perfect client.