A Different Kind of Managed Service Provider

Who Is SPINEN?

• We’re the ones who get really excited when we learn about a new technology solution for our clients.
• We’re the ones who never ask what you want – we’re only interested in what you need.
• We’re the ones who engage with your business to become your trusted technology advisors.
• We’re the ones who take ownership of your IT and treat your business like our own.

We’re not just managed service providers – we’re your dedicated partners, working with you to give your team the tools it needs for success.

Managed IT Services to Drive Your Success

When you partner with SPINEN for your business’s managed IT services, you’ll notice we work a little differently.

We leverage a hyper-standardized core framework for every single one of our clients. On top of that robust, iron-clad foundation, we build a tech stack to provide you with trusted solutions that you can rely on to improve security, productivity, and compliance.

IT Strategy Guidance That Stays Out of the Weeds

Your leadership team members don’t want to be IT experts. They want things to work and improve the business’s ability to carry out its mission. We can do that.

• Detailed onboarding ensures that we’re providing services aligned with your needs
• Regular meetings with our team keep you up-to-date on what’s happening and what’s coming up in the IT landscape
• Periodic detailed reporting that top-sheets things for the C-suite

Security Solutions Offer Peace of Mind

Your company’s data security is paramount. Components of our core framework and your business’s additional solutions are all selected with an eye to security first.

• Cloud, business-wide, and endpoint security solutions
• Reliable backups to ease disaster recovery and mitigate ransomware attacks
• Automated updates and patching to reduce exposure to emerging vulnerabilities
• Domain management to keep your public data secure and stop DDoS attacks

Productivity Solutions Your Business Needs

Your technology isn’t there to look pretty; it’s a tool. SPINEN analyzes your business’s goals to identify the tools that will best help your team succeed.

• A core framework built around Microsoft business and productivity solutions
• Platform-agnostic software and hardware solutions fully tailored to your business
• Custom tech support services from a dedicated team selected specifically for your business

Managed Services With a Unique Focus on Compliance

If your business isn’t already facing technology compliance hurdles, you will be soon. Limit your liability and ensure regulatory compliance with SPINEN managed services.

• A core framework designed around ICS IG1 Controls
• Automated and hands-on compliance services monitor your tech for potential compliance issues and remediate them as soon as possible
• Custom compliance solutions to meet the security framework standards for your specific vertical
• ICS IG2-level Compliance as a Service (CaaS) provides additional assurance for high-sensitivity applications

Our Commitment

We commit to providing every SPINEN customer with:

• Exceptional Customer Service
• Timely, Professional Attention
• A Team Dedicated to Success
• A Partner Who Listens and Learns

Our Proven Process

The SPINEN difference starts on Day One and continues through our entire partnership:

• Our initial discovery allows us to learn about your business.
• Onboarding starts with migration to our core framework and your custom tech stack.
• Onboarding ends with a detailed report of your tech status, including any issues or vulnerabilities you may have.
• As a SPINEN client, you receive the same level of detail with every periodic update and at every regular, scheduled meeting with our team.

The result is an IT infrastructure that’s built exclusively for your business’s growth and an IT partner that you can rely on to guide you through scaling your technology assets along with that growth.