Again and again over the last couple of decades, we’ve seen the SPINEN team grow as individuals and as a group because we are all energized and excited by each other’s challenges and successes.
SPINEN is a unique mix of technology professionals: Systems technicians, network architects, DevOps engineers, programmers, web designers, and writers. This mix allows us to get outside the confines of our individual areas of expertise. Does a designer have anything to teach a programmer? Can a technician inspire a writer?
Yes. We watch it happen every day.
The synergy of our team, the shared excitement, comes not so much from what we do, but what we stand for. Our expertise is in finding the most effective ways that technology can support businesses. That’s what we do. What we stand for is taking ownership.
There are thousands of firms that can provide technology services. Many of them look at their services as a list of tasks to complete for a client. This is unengaged service; unengaged service is a commodity. There’s nothing wrong with service as a commodity, except that it usually lacks the passion that lends energy, creativity and dedication to problem-solving.
Engaged service, where the provider and client share common goals of overcoming challenges, is an alliance – a partnership based on proven ability and trust. At SPINEN, we take responsibility for the challenges and needs our clients bring to us, and encourage employees to do the same: “Let’s solve this like it was our own challenge.”
That’s taking ownership, and it comes from the excitement and passion for what we do. It’s the difference between a mere service provider and a strategic ally.