Why Choose SPINEN Managed IT Services?
There are hundreds of managed service providers in our region alone. But there’s no other provider that works quite like SPINEN. From the way we assess your business needs to the rock-solid core framework that makes up the foundation of every SPINEN customer’s IT infrastructure, we’re not just managed IT service providers: we’re your tech partners helping you drive growth.
We Provide the Managed IT Services Your Business Needs
Why should your managed service provider make you take the lead on choosing your tech solutions? At SPINEN, you’ll never hear us ask what you want. We’re only concerned with one question: what do you need to be successful?
Our Managed IT Services Are a Genuine Partnership
100% of your company’s IT infrastructure is mission-critical – which means it requires your attention. While a managed services provider should take the day-to-day, weedy stuff off your desk, you should remain a key participant in your IT strategy discussions.
We Ensure Ongoing IT Compliance for Your Business
Compliance is the watchword for business information management. In the event of a breach, will you take the hit instead of the actual culprit? With SPINEN, we understand your IT compliance needs and how to meet them.
We Provide Managed IT Services Based on Our Core Framework
While every business is different, there are some IT solutions every company needs: cybersecurity; business continuity, including data backup and recovery; communications; and productivity solutions. SPINEN’s hyper-standardized core framework prioritizes these missions and ensures that our team can provide complete IT management.
SPINEN Managed IT Services Give You Peace of Mind
Above all, your MSP should give you peace of mind, allowing you to focus on your core competencies without worrying about your IT infrastructure. With our proven process, deep engagement with your business, and 90-day no-obligation period, we deliver on that promise.
Co-Managed IT Services for Businesses With an IT Staff
If you already have an IT staff that can carry out some of the roles our professional team would ordinarily assume, we can work with you to provide credits that lower the cost of your managed IT services. If your staffing situation changes, we’re already prepared to cover the gaps and ensure that the rest of your team enjoys uninterrupted IT service.
Experience an MSP That Treats Your Business Like Their Own.
Call 478-314-0600 to learn about managed IT services from SPINEN.
Complete Managed IT Services From Your Technology Partner
We love this stuff, and we never – ever – are happy with a job half-finished. As a SPINEN partner, you’ll receive the services below as part of our core agreement, along with the solutions to specific needs or vulnerabilities your business has.
Managed Security
- Network security to prevent unauthorized access to your business and customer data
- Endpoint security to keep individual devices secure against viruses and malware
- Data backup and disaster recovery to ensure business continuity and protection against ransomware attacks
- Domain management to maintain web server security and DDoS attack prevention
Managed Productivity Solutions
- Core business apps included as part of the Microsoft 365 Suite
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Third-party applications as needed by your business:
- Common solutions such as Adobe Reader, etc.
- Custom solutions such as EMR platforms, accounting software, and others specific to your company
- Microsoft Teams and OneDrive collaboration and filesharing platforms
Managed IT Support
- Timely and reliable on-site or remote IT support via phone, email, or our online portal
- Security event management, including full-time monitoring for immediate response to threats
- Device and software maintenance to ensure your tech stays up to date with patches and updates
- Automated support, including self-healing and auto-repair of mission-critical platforms
Strategic Technology Guidance
- Review of your tech and business objectives to ensure your IT strategy remains aligned with your broader goals
- Strategy and budget guidance to optimize your future IT roadmap and maximize the ROI on your IT investment
- IT audit consultation to help you demonstrate compliance with applicable standards and remediate in the event of a breach
- Disaster recovery planning to provide peace of mind about your data backups and business continuity plans
Managed IT Services Powered by Our Proven Process
From Day One, we leverage our proven process to offer the best possible solutions for your business.
- Our partnership begins with our initial conversations, in which we discuss your business and our services and make the first important decision: are we a good fit for your company, and is your company a good fit for our services?
- From there, we begin the onboarding process, providing you with the basics you need to get started and beginning our deep dive into your company and your technology.
- Once we’ve made our final assessment of your tech needs and met with your previous service provider to get the information we need from them, we’ll order your new tech solutions.
- Over the next few weeks, you’ll get weekly project updates with detailed information about the status of your incoming products and project in general.
Once your onboarding is complete, you’ll receive regular updates from the SPINEN team on the status and condition of your IT infrastructure and on emerging technologies and new solutions that can improve your security, streamline your processes, or otherwise facilitate your continued growth and success.